Frequently Asked Questions
Everything you need to know about your AUSSIE diecast order.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
Do you offer international shipping?
Yes, we ship our premium apparel and accessories worldwide. International delivery times vary between 10-21 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the best fit before purchasing.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay and Zip.
Can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.